The complete guide to hiring a tow truck in Miami

Miami is statistically the most diverse city in the world. In recent years it has become the financial center of the country after the pandemic forced other cities to shut down. With this new influx of residents comes increased traffic. Miami’s public transportation is subpar when compared to other thriving cities like New York and LA. This is due in part to the water table since Miami is at or below sea level in most areas and lack the ability to build underground transportation systems.

This leaves Miami residents with very few options for public transportation. Having a car in Miami is just as important as having a phone. When that car breaks down it’s important to get it back up and running ASAP. This guide will help you find the right tow truck in Miami by comparing prices, reviews and asking the right questions to make sure you get the right company for the job.



  1. Searching for the right type of towing company
  2. Asking the right questions
  3. Requesting the right tow truck
  4. Making sure the job is done right
  5. How to protect against fraud


Searching for the right type of towing company

When searching for a towing company nearby the best tool at your disposal is Google. Make sure to avoid search results with the words “sponsored” or “ad”. This denotes companies that are inexperienced or have very low ratings or time in business. Instead look for companies with a high organic rating. This will ensure that a company cannot buy their position in the search results. Avoid companies that do private property towing instead look for roadside assistance or breakdown towing.

Asking the right questions

When calling the company to get a quote makes sure the rate you are provided is flat or all in inclusive of all fees, and taxes. Make sure the company is licensed and insured by their respective City or County such as Miami-Dade. Ask what level of insurance coverage they have if you are moving a high dollar item such as a super car, luxury or classic car.

Requesting the right tow truck

Not all tow trucks are the same.  Many people are familiar with a flatbed and believe this is superior to all tow trucks but fail to realize it may not be the best suited for their specific situation. It’s best to give the dispatcher as much info as possible and allow them to use their experience and expertise to send the right type of tow truck For example: if a vehicle is all wheel drive, has lost the key and cannot go into neutral, a flatbed can cause more harm than good. In that case, the best tool for the job would be a tow truck with high speed dollies. This will insure that the vehicle is towed without any stress to the drive train.

Making sure the job is done right

It’s always important to ask questions while the car is being loaded/ unloaded. After all, we are human and can make mistakes. If the car is being loaded onto flatbed make sure the driver puts the car in park and applies the emergency brake when winching is done. If a car is being towed by a tow truck wheel lift make sure your car is not all wheel drive and when loading onto the tow truck confirm the driver is lifting the end where the car has traction. For example front wheel drive should be towed from the front, rear wheel from the back and all-wheel on a flatbed. Doing otherwise will cause permanent damage to the cars transmission.

How to protect against fraud

When paying for services always ask for a receipt. If a driver tells you there are additional services that need to be performed call another company and ask for a second opinion. If paying with a credit card, make sure the card is run in plain sight. Above all make sure the company you hire has a TL or Towing License number issued by the County. This will ensure you are dealing with a legitimate company.

Author: Brandon Park